phone_in_talk +44 7700 034436
description Terms for browsing and buying

Terms and Conditions

These terms cover how you use Campbell Ballroom online, place an order, and book services. Keep them handy. They set the rules clearly.

location_on Kay Road, London, SW9 9DE schedule Appointments by arrangement call +44 7700 034436
01

Use the site carefully

Browse the site for evening dresses, fittings, and store details. Keep your account and contact details accurate. Quick check.

02

Place an order

When you buy, you agree to pay the price shown at checkout. We confirm stock, size, and any special notes before the sale is final.

03

Fitting appointments

Evening dress fitting room with mirrored walls, soft seating, and a long gown on display

Appointments are set for trying on dresses, checking fit, and asking about alterations. Bring the shoes or undergarments you plan to wear on the day. We keep the room calm and private so you can make a clear choice.

04

Our collection rules

  • Floor-length gowns for black-tie evenings and weddings.
  • Fitted styles with clean lines and strong structure.
  • Soft drape dresses for dinners and formal parties.
  • Statement pieces with beading, lace, or satin finish.
  • Seasonal edits for current stock in London.
  • Styles change as pieces sell through.
05

Alterations and care

Alterations depend on the dress and the work needed. We will tell you the next step and the likely turnaround before any work begins.

06

What clients say

"The fitting was calm, and the dress sat right on the first try." Sorin Januszewicz

"They told me exactly what could be altered and what could not. That saved time." Danqing Mccoid

"I found a gown that worked for the venue and the timing." Presley Okunola

07

Visit us

Come to Kay Road in London for fittings and dress viewings. Call first so we can set aside time for you. Short notice is fine when we have room.

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These terms may change when our stock, service, or booking process changes. The version shown here applies to your current visit and order.